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Oh Yeah, and Listen to Your Body

Monday, February 8th, 2010
Read OR Listen?
Image by suchitra prints via Flickr

It’s all about your attitude, that’s the difference between whether you will succeed or fail. So true. However how many of us listen to our body?

As part of the coaching and sales training I do,  I talk about the fives levels of listening, as penned by Steve Covey

5 Levels of Listening:

  • Empathic Listening – Listening/responding with both the heart and mind to understand the speaker’s words intent and feelings. Listen for what is not being said
  • Attentive Listening – Paying attention, focusing on the speaker’s words/comparing to your own experiences.
  • Selective Listening – Hearing only what interests you.
  • Pretend – Giving the appearance of listening
  • Ignore – No effort to listen

This relates to when we listen to others. However how often do you use these levels when listening to your body? Most of us, if we are honest with ourselves ,use selective listening, i.e. when it suits us.

When we are hungry, we eat, we listen to our hunger pans, or sometimes not. When we are thirsty, we drink, or even when we are not. When you have an important decision to make, or coming up to an important meeting, do you listen to what your body is saying to you? Part of my work with the Enneagram, studies the link between listening to your body and the mind.

The easiest way to start to listen to you body, is learning to listen to your intuition. The video below by Judith Orloff explains how you can do this.

A simple exersise you can do that shows you how the body ‘knows’ is this.

Think of something that you can’t make up your mind about, or an important decision you have to make. Hold out your arm horizontal to the ground and think of each choice, (you need a partner for the next part). Think of choice A, imagine it, feel it, be it, now ask your partner to try and push your arm down.

Now think of choice B, imagine it, feel it , be it, again ask your partner to push your arm down. Which was easier? Which ever your body resisted the most, is the path you need to go down. Your body will naturally be strong with the choice that your truly want to go with. Your hesitation will be around some fear, confidence, or self-belief around the outcome.

By listing to our body more, we learn to trust our instincts and intuition and thus make decisions with greater confidence.

2010 – The Year to be Different Not Necessarily Better

Monday, January 11th, 2010

Different is BeautifulImage by epicnom via Flickr

We often hear marketing professionals asking us about our USP (unique selling point) is, and many misinterpret this as  how are you better than the competition, when actually what they are is how are you DIFFERENT than the rest.

What is it that stands you out from the rest of the crowd? Think about it, you tend to remember the things that are different from the norm. Does your marketing and sales pitch lend itself to this? What is the impression that people are left with when they have either met you at an event, or experienced your services? What do they remember?

Ask yourself this, are you constantly trying to show how much better you are than the others or how you are different? Whatever profession you are in, people will choose you because you relate to them and because you have something different that they like.

Don’t kid yourself, whatever your profession, (unless you are the leader of a country!!!) there are thousands of people doing what you do. The following video perfectly demonstrates this. Getting over 38 million hits, it’s all about being different not necessarily better.

How can you be different? Please leave a comment and let others know what is different about you.

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How to Make 2010 the Best Year Yet

Wednesday, December 2nd, 2009

When December comes the thought on most peoples minds is where did the year go? All the things I planned to do, I never got done. How frustrating!!!

So what are going to do that will make 2010 your best year yet? What plans do you have for 2010 that mean you can’t wait for the new year to begin?

A wise man once said if ‘…you keep on doing the same things expect the same results!’

The new year brings optimism and a sense of a new beginning. Why wait? What’s stopping you doing what you want to do now.

By starting now you give yourself a months head start. If its working, great carry on in the new year, if not, change it.

5 Questions to Ask Yourself before the start of 2010

1. What can I start to do now, that I am waiting for the new year to do?

2. Who do I need to connect with NOW to ensure my year starts on the right foot?

3. What are the things that I can start to delegate to ensure I focus on what I do best?

4. What’s the most important thing I want to achieve in 2010?

5. What am I worth?

To really kick start you year come see me here

Listening vs Hearing

Thursday, August 20th, 2009

Do you listen or do you hear? Is there a difference?

Well from a technical point of the the process of hearing is a physiological act, the ear drums engage in the noises coming to it and the brain interprets the sounds. Listening is actually engaging psychologically to what is coming to you and requires more concentration of the mind.

In order to help us with understanding how we can improve our listening skills, below is how Steve Covey defines the 5 Levels of Listening

5 Levels of Listening

  1. Empathic Listening – Listening/responding with both the heart and mind to understand the speaker’s words intent and feelings. Listen for what is not being said
  2. Attentive Listening – Paying attention, focusing on the speaker’s words/comparing to your own experiences
  3. Selective Listening – Hearing only what interests you
  4. Pretend – Giving the appearance of listening
  5. Ignore – No effort to listen

By developing our listening skills allows us to communicate better and no decide what we are going to say before we truly listen to hear to what is being said.

In business the skill of listening is under-rated. Managers who want to develop their coaching skills, will relise that one of the first skill to acquire is listening. This can sometimes be quite strange, because on the surface it looks like doing nothing, however increasing your listening skills to level 4 or 5 as stated above takes a lot of doing.

The challenge to improve your skills, is to be patient. It will take time and practice. A few things you can do

  1. Next time you are having a conversation, whether business or social, truly absorb what is being said and leave a second or two gap before you respond
  2. If you find yourself thinking about what you are going to say while the other person is talking, stop yourself and re-engage
  3. When responding ask a question that allows the other person to continue, it will make them feel good and they in turn subconsciously will want to listen to you

Try this out, the key is practice and to see how your own communication improves as well as how others start to respond to you.

Who Challenges the Boss?

Monday, June 1st, 2009

In any business there is someone who is at the top. Who challenges them?

The person at the top is the one that challenges, motivates, and encourages the people that work for them, but who does this for the boss? Business Owners go onto business for a variety of reasons, over a period of time the business takes on an identity of itself where different questions need to be asked.

When you are part of a large organisation there is a system where line managers are accountable to group managers, and they to the board of directors. The CEO is then usually the one that challenges the board of directors, but who challenges the CEO to ensure they are working at their best?

Why should the person at the top be challenged you may ask? Well the quality of the decisions made are dependent on the quality of the questions asked.

What would be the impact on a company if the boss had the opportunity to be challenged about the decisions they make? What would be impact if they knew somebody would be asking the searching questions about the success of their business, without a personal agenda?

That is the key, without a personal agenda. Being paid to ask the right questions, that challenge them to make choices, that are best for the business, is an underestimated resource. When you have someone asking the right questions, without being ‘part’ of the business, the anchors are different and there is nothing else that clouds the issues at hand.

How would a business owner know if this would help, well they won’t until they try it. A question you could ask,

What COULD be the benefit to the business if I was asked the right questions that challenge me and the business?

Well, having answered the question what could you do next?

High Performing Teams

Friday, March 20th, 2009

Attending a recent event I was fortunate to hear Chris Boardman speak about what he believes are the characteristic of high performing teams. Listening to Chris it struck me that there are no secret formulas to performing at your best, just small tweaks you can make to what you are already doing to get the results you want. Chris talked about 10 tips to high performing teams

1. Listen between the lines – Listening is a skill that most of us think we have but very few actually do. We all hear things but few is us really listen. Sometimes it is good to just park your thoughts and truly listen to what others are saying.

2. Be comfortable being uncomfortable – Your comfort zone is your hassle free zone. Knowing how to act when you are out of your comfort zones increases your confidence to things that are uncomfortable.

3. Value Diversity- People who think differently to each other come up with different ideas. It is important to value people who do think differently to obtain high growth.

4. Take Time to Reflect – We get focused it doing things we forget the most important part of the equation, ourselves. Taking time to reflect gives you the opportunity to learn from your experiences good or bad.

5. Forget Winning- It is important to have the end goal in mind, but don’t let that attachment prevent you getting what you want. Focus on being better and getting the best out of the team and the winning will take care of itself.

6. Stupid Ideas – Daft ideas are sometimes the best. Value all contributions within a team, one person’s daft idea is another person secret to the nest best idea.

7. Put Yourself First- The instinct is to meet the needs of you team, the best way you can do this is my looking after yourself and ensuring you are in your best state to help them.

8. Success is a dangerous thing- Success can make you complacent and discourages listening and criticism from outside. Ensure you have a plan in place to survive success.

9. Painful experiences lead to the greatest growth - When you feel pain you listen and are more open to change. Put a value on failure and learn from it.

10. Satisfaction – Ensure you and your team enjoy the success and gain satisfaction from your achievements.

 Do you have a team that could be a high performing team? Do take the risk contact me baiju [at] pctconsultancy [dot] com for training and coaching opportunities

45 Steps to Cope with Redundancy

Tuesday, March 3rd, 2009

The current climate has meant that many people are experiencing something thet thought would benver happen to them a few years or months ago, Redundancy. This can be a very traumatic experience or it could be the best thing that happens to you. This depends on your viewpoint. People don’t like change and when change is forced upon us it is even more stressful. The key thing to say here is, if you are ever in this position what will you approach be?

Coping with Redundancy needn’t be a lonely experience. There are many things you can do that can make the experience something that can be life-changing. A very good friend of mine and fellow coach specialises in Wendy Dashwood-Quick has put together 45 Steps You Absolutely Have to Take to Succeed after Redundancy.

The guide covers what you need to do to prepare for redundancy right to the attitude and steps you can take to ensure you succeed after being made redundant.

One of the keys areas that is covered is ATTITUDE. When you are made redundant you have a choice , you either spend the next year telling everyone how awful being made redundant was, or re-write history and move forward with style, grace and determination. Again , if you act ‘as if its OK and you’re handling everything  well, eventually you WILL handle everything beautifully, and attract into your life just what you need.

What you think about you become, so make sure you’ve got some optimistic thoughts in your mind. Your subconscious believes everything you tell it, so think strong, think big, think great. Make sure the instructions you give your mind are clear and positive. Be careful what you wish for you might just get it.

Networking – Your Success Depends on Supporing Others

Tuesday, February 17th, 2009

The C***** C***** has focused peoples minds on how to ensure their businesses survive. The two things that often go in a downward market is marketing and training. Ironically these are the two things that will determine how well you do in a tough market, i.e. who knows about you and how skilled are the people working for you.

I am not going to emphases the huge benefits of training in this posting, (however please do see www.performancecoachingandtraining.co.uk for more details!!!) One of the most cost-effective ways of marketing is networking. You ask any business and they will say that the word-of-mouth referral is the best. It is personal, it shows trust and the turnaround from enquiry to business is much shorter. There are many aspects of networking that you can familiarise yourself with to ensure it works for you.

One aspect is the support you give to others. You can get all you want and desire from networking events by helping others get what they want. Ask yourself this, if you went to an event and there were people there who were solely focused on getting what you want, either by getting you contacts, giving you referrals or giving you advice, would you want to help them as well,? Of course you would. The difference here is that don’t go to networking events expecting others to help you.

One golden rule in networking, is go to events with the intention of seeing how you can help others, with the expectation of not expecting anything back. The nature of how business works and the ways humans operate is that we are all looking to make our business flourish and our lives easier. We like people who know their stuff and we especially like people we like. We are naturally attracted to them. 

Networking is a slow burn. By going to events regularly people get to know you, you get to know people. You expertise will be talked about and you will talk about other experts. By giving to others, they will like what they see and tell others about you. This is the funnel that will generate business for you, that is fun, effortless and profitable. Above all have fun, if you are feeling nervous when you go to events you can be sure many others are too, even the seasoned networker, I should know!!!

The People Who Really Make The Difference

Sunday, January 25th, 2009

The following is the philosophy of Charles Schultz, the creator of the “Peanuts” comic strip. You don’t have to actually answer the questions. Just read straight through, and you’ll get the lesson.

1. Name the five wealthiest people in the world.
2. Name the last five Heisman trophy winners.
3. Name the last five winners of the Miss America.
4. Name ten people who have won the Nobel or Pulitzer Prize.
5. Name the last half dozen Academy Award winners for best actor and actress.
6. Name the last decade’s worth of World Series winners.

How did you do?

The point is, none of us remember the headliners of yesterday. These are no second-rate achievers. They are the best in their fields. But the applause dies. Awards tarnish. Achievements are forgotten. Accolades and certificates are buried with their owners.

Here’s another quiz. See how you do on this one:

1. List a few teachers who aided your journey through school.
2. Name three friends who have helped you through a difficult time.
3. Name five people who have taught you something worthwhile.
4. Think of a few people who have made you feel appreciated and special.
5. Think of five people you enjoy spending time with.

Was that Easier?

The lesson: The people who make a difference in your life are not the ones with the most credentials, the most money, or the most awards. They are the ones that care

The Key to Getting More Done – Slow Down

Monday, December 29th, 2008

Living the lives we do, we sometimes don’t appreciate what we have. We all want to do so much, for ourselves, families friends, and the two factors that we believe conspire against us is Time and Money. I say believe because it is an easy get out. We don’t have the money to do what we want, we’re too busy working to get the money which means we don’t have enough time to have or do what we want.

There is a way of getting more done, and thus getting what we want – SLOW DOWN.  We all know we can only do one thing at a time, but we still strive to get more that one thing done at a time.

By slowing down, it doesn’t mean you go slowly, it that when we are more self-aware of what we are doing we slow down on the things that matter most in our lives. I recently read a blog (see below) by Micheal Neill who put it perfectly. For more on Micheal Neill goto www.geniuscatalyst.com.

When we are in a hurry, we tend to get sloppy and things go undone or worse still, half-done. Our best intentions often go out the window and our values shift, expediency and ‘getting stuff done’ leapfrogging their way up the list above such old-fashioned priorities as treating people with respect, doing things right the first time and even enjoying the process.

Stress is a hurrier’s constant companion, as there’s never enough time and there’s always too much to do with it. As time gets short, tempers get shorter, and a frayed nerve often snaps in the face of a loved one.

While there are any number of ‘outside-in’ approaches to getting more done with less stress, effective time management evolves naturally out of our understanding of the 6th secret:

No matter what seems to be going on in our lives, we don’t to do anything. That’s insane”, one client told me when I first introduced this idea. “I don’t know about you, but I have to go to work in the morning.”

“Do you?” I responded. “What would happen if you didn’t?”

“If I didn’t go to work, then I’d lose my job!”

Ignoring the likely fallacy of that statement, I continued.

“So you choose to go to work because you want to keep your job?”

“Fair enough,” he said, though he didn’t look happy about it. “But I have to eat! If I don’t eat, I’ll die!”

“OK,” I replied. “So you choose to eat because you want to live?”

The reality is, every single thing you do or don’t do is a choice. And while personally I’m a big fan of making choices that lead to things like money and food, nowadays in most cultures you don’t even have to do that to survive. If you never got up from where you’re sitting right now, someone would eventually come to check on you, if only to find out what that extraordinary smell was.

And at that point, if you continued to choose not to move or speak or feed yourself, some other people, (usually dressed in white with friendly smiles and a lot of upper body strength) would come by and scoop you up, give you new clothes to wear and a lovely padded room to live in. They would even feed you more than enough to stay alive, though admittedly the quality of that life would be somewhat less than what you are probably accustomed to.

So the corollary to our secret (”you don’t have to do anything”) is this:

Everything that you do (or don’t do) is a choice

Given that, why would anyone ever choose to do anything they didn’t want to do?

Two reasons:

1. Because they think it’s necessary to do that thing in order to get or maintain something that they want

2. In order to live up to an idea or ideal of how they think they’re supposed to be in the world

In other words, we do what we do (and don’t do what we don’t do) either because we want to, because we think it is a pre-requisite towards getting something else that we want (i.e. because we “have” to), or because we think it will make us into the kind of person we want to be (i.e. because we “should”).

The question ‘why?’ gets a bad name in some coaching circles because when it’s asked about anything which happened in the past, the answer is invariably a story filled with confabulations that could usefully be edited down to the phrase “because it seemed like a good idea at the time”.

But when we ask the question in the present about what we are planning for the future, we quickly get an insight into our motivation.

If we hear a lot of ‘need to’, ‘have to’ and ‘musts’, we may have fallen into the trap of thinking there’s something we have to do to survive. If there are lots of justifications and rationalizations, chances are we’re doing something because we think it will help us to reinforce our self-image or live into the kind of person we ’should’ be. But when the answer is some variation on ‘because I want to’, chances are that we are following our inner wisdom.

Here’s a simple chart to make the difference clearer:

Want to Have to Should
Inner Guidance Means to an End Self Image
Choice Prerequisite The ‘Right’ Thing
Inspiration Desperation Rationalization

The more quickly you can recognize the difference, the easier it will be to recognize it as a choice and if you want to, choose something different.

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